BJ's Wholesale in Fairless Hills, PA Open now

Reviews about BJ's Wholesale

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  March 03, 2019, by Stephanie Deblasio
  I have been shopping this store for years and had a terrible experience today. I was shopping with my three year old who was riding in the basket, and she had stood up to get something I was handing her. I told her to sit back down so I could continue pushing cart. This woman who clearly worked for bjs with a bjs red shirt and name tag approached me. It looked as tho she was shopping. She said “she belongs in the front of that cart, not in the basket. It’s a federal law that no one sits in the basket. She belongs in the seat up front” I gave her an appalled look, and decided how to respond. I said “ I thank you, but i can parent my child.” My child didn’t fall or anything and sat when I told her to do so. She then walked away and continued to say to another employee, “that child will fall and hit her head” How dare one of your employees reprimand my parenting? I’m apalled at the way your employees are treating paying customers. And then to continue to talk about me to another employee? Unbelievable. It’s not acceptable. I left my full cart there and took my child up front. I asked for the general Manager. I explained I have been shopping in store for years and have never experienced such a thing. I also told her that my membership expires tomorrow and I was going to renew it today but that I was not willing to do that now, or spend a penny on your company after being treated that way. She told me she agreed with me and would rectify it with the employee. I left. From now on, I’ll be shopping at sams club. Thanks for your time and hearing my experience. I hope that you don’t continue to lose customers this way for your businesses sake. The manager didn’t even apologize.